FAQ

Why use Flight Delay Specialists to claim compensation?

The benefit of using up to claim compensation for delayed flights is that we do all the hard work for you, once you submit all of your details via the form on the homepage it will be then sent to a member of our specialist claims team who will then ensure that your case is investigated thoroughly. From the moment your claim is submitted we will get in touch with you to discuss the finer details and combine this with our legal knowledge and experience and lodge a valid claim on your behalf..

What if I don’t know the specific details of my flight?

If you don’t actually know the details of your flight then we will work with you in order to build a sufficient enough case on your behalf with minimum input for yourself, all you’re required to do is sign our Terms of Engagement and we will begin your claim.

Will this cost me anything?

Don’t worry we work on a No Win No Fee basis which means that we only take a cut if we win your case for you, this will result in us taking a 25% fee which is actually one of the cheapest in the industry. So if you were to get the full €600 then we would take a €180 free. Keep in mind that there are no other fee’s incurred upfront, administration or hidden fees.

Can I refer other people to claim?

Yes you can, if you have been traveling with any friends or family on the same flight that has been the subject of a delay or cancellation we can help you all claim together and we will even provide you with a £25 gift voucher whenever there has been a successful claim.

What is the normal time frame for a claim?

Typically a flight delay compensation claim can take anywhere from between 8 to 12 weeks, however at Flight Delay Specialist our team will always choose the most efficient route and the majority of claims are actually processed before this set time.

Do I pay if unsuccessful?

If you have an unsuccessful claim then you will not owe us any money, as we’ve said we work on a no-win no-fee basis.

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